Fixing a 121.xxA service fuser error
121.xxA or 621.01A service fuser error message appears on the printer display.
Issue description
The printer posts a Service Fuser
121.xxA
error message. The error may be due to a poor voltage line (power strip or overloaded circuit
).The most common error codes that may appear on the printer display are:
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Solution
- Make sure the printer is plugged directly into a wall outlet.
- Turn the printer Off and turn it back On after a few seconds.
- The steps that are provided must be performed even if the printer has worked on the same power outlet in the past.
- Power strips and uninterrupted power supplies can cause a low amperage condition to occur within in the printer, which in turn may trigger a false fuser error.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID:
SO8878