Grainy and light prints on the document
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Grainy and light prints on the document

Lexmark MS/Xx2x, B2xxx, Mx2xx, MB2xxx, and XMxxxx: Grainy and Light Prints on the Document

Issue description

When printing a black-and-white or monochrome document, the image somehow appears
grainy and a bit light
. It is also observed that the printed images have small white dots or voids.
Click the link below to see print defect sample:

Solution

  1. Reset the printer's toner cartridge and Imaging unit.
  2. Perform a Power-on-reset (
    POR
    ).
  3. Print a test page and check if the print quality defect still appears.
  4. Should the issue persist,
    adjust the toner
    darkness
    by
    increasing its value to 10
    before printing document.
    To change the toner darkness, Navigate to:
    Settings
    >
    Print
    >
    Quality
    >
    Toner Darkness
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID:
SO8571

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