Issue Description

Solution

Check the status of the supplies by pressing
Status/Supplies
>
Alerts
or >
Supplies
on the control panel.
If the
cartridge status
is
88.30K
or
88.40K
or
low
, the cartridge is empty. Please replace the toner cartridge with a new unit.
If the
cartridge status
is
88.10K
, or
88.20K
, or
nearly low
, the cartridge is nearly empty. Please procure in advance a replacement toner cartridge to ensure uninterrupted printing.
If the
imaging unit status
is
84.31K
,
84.32K
,
84.33K
,
84.41K
,
84.42K
, or
84.43K
, the imaging unit is at end of life. Please replace the imaging unit with a new unit.
If the
imaging unit status
is
84.11K
,
84.12K
,
84.13K
,
84.21K
,
84.22K
, or
84.23K
, the imaging unit is nearing end of life. Please procure in advance a replacement Imaging Unit to ensure uninterrupted printing.
If the cartridge and imaging unit status is okay, remove the cartridge and imaging unit from the printer.
Take hold of the cartridge by the handle as shown. Raise the cartridge into the air and tip it toward each end several times.

Check the cartridge and imaging unit for damage in the toner port areas shown. Replace damaged supplies.
If no damage is evident, reinstall the supplies and continue printing.