Out of box 111.30 laser scanning unit (LSU) / printhead error
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Out of box 111.30 laser scanning unit (LSU) / printhead error

Out of Box 111.30 Laser Scanning Unit (LSU) / Printhead Error

Issue description

Customer will complain that they get a 111.30 LSU or Printhead error on the initial bootup of their device.

Solution

If the machine was manufactured in April of 2020 and the 111.30 error is out of the box it is most likely due to a missing Hysnc lens.
Click here to view the Hsync lens circled in green.
Contact customer support to resolve this issue.
LEGACY ID:
TE945