How to configure Lexmark devices for Common Access Card when using PIV certificate
  1. guides
  2. en
  3. Knowledge base
  4. Setup, installation, and configuration issues
  5. How to configure Lexmark devices for Common Access Card when using PIV certificate

How to configure Lexmark devices for Common Access Card when using PIV certificate

How to Configure Lexmark Devices to Work on Common Access Card (CAC) Using PIV Certificate

Issue description

Lexmark Configuration Bundles/Install:
These instructions will allow Lexmark MFP’s to use PIV certificates on a CAC in compliance with the DOD’s CAC modernization directives
To understand more about the DOD’s CAC Modernization directives, go to Lexmark’s CAC Modernization Page at https://www.lexmark.com/en_us/solutions/government/cac_modernization.html .
The MPFs will not support a Mixed Environment. The MFP will either support the PIV or the CAC cert, not both on the same device. The user roll out will need to coincide with printer configurations.
The following must be done to switch to the PIV certificates on the CAC:
  1. Install PIV card driver
  2. Update Secure/PKI Email apps
  3. Remove/Stop CAC driver
Click on the corresponding eTask model that applies to your device and follow the instructions.
eTask Model
Lexmark Printer Model
App Levels Required
eTask 5 and 6
MS82x, MS62x, MX82x, MX72x, MX62x, MX52x, MX42x, CS92x, CS82x, CS72x, CS62x, CX82x, CX86x, CX52x, CX92x
PIV Card Driver 1.3.8 or greater Secure Email 2.1.11 or greater
eTask 4 (s2)
MS812, MX610, MX611, MX6500, MX6500e, MX710, MX711, MX810, MX811, MX812, CX510
PIV Card Driver 1.3.8 or greater Secure Email s2_1.4.9 or greater
eTask 4 (s3)
CS510, MS610, MS810, MX410, MX510, MX511
PIV Card Driver 1.3.8 or greater Secure Email s3_1.4.9 or greater
eTask 3
X54x, 6500, X74x, X792, X95x, C74x, C792, C925, C950
PIV Card Driver 1.3.8 or greater PKI Email 4.1.3 or greater
eTask 2+
X46x, X65x, X73x, X86x, T656
PIV Card Driver 1.3.9 or greater
eTask 1
X64x, X78x, X94x

eTask instructions

eTask 5 AND 6 Instructions
Note:
Click here to view
eTask 5 AND 6
 printer models.
  1. Download Configuration Files here: eTask-5,6_ModernizationBundle.zip (
    Do not extract this file
    )
  2. On the Lexmark device embedded web server (EWS):
    It may take several minutes to upload.
  3. Click Apps on the device main webpage.
  4. Verify the
    PIV Card Driver 1.3.8
     is installed and in a 'Running’ state and the CAC Smart Card Driver is ‘Stopped’.
    Click here to view
    eTask 4 (s2)
     printer models.
  1. Download the Configuration Files at eTask-4s2_ModernizationBundle.zip. (
    Important!
    Do not extract this file
    )
  2. On the Lexmark device embedded web server page (
    EWS
    ):
Click
Import Configuration Files
 > Click
Import
> Click
Browse
> Browse to the directory that contains the eTask-4s2_ModernizationBundle.zip > Click
Import
.
  1. Verify the
    PIV driver was installed
     and the
    CAC driver was stopped
    .
  2. Return to
    Settings
    :
Click
Apps
> Click
Apps Management
> Scroll down to find the
CAC and PIV Drivers
> the drivers should be set as follows:
  • The CAC Driver should be stopped/grayed out
  • The PIV Driver should be running (not grayed out)
eTask 4 (s3) Instructions
Note:
Click here to view
eTask 4 (s3)
 printer models.
  1. Download the Configuration Files at eTask-4s3_ModernizationBundle.zip. (
    Important!
    Do not extract this file
    )
  2. On the Lexmark device embedded web server page (
    EWS
    ):
Click
Import Configuration Files
 > Click
Import
> Click
Browse
> Browse to the directory that contains the eTask-4s3_ModernizationBundle.zip > Click
Import
.
  1. Return to
    Settings
    :
Click
Apps
> Click
Apps Management
> Scroll down to find the
CAC and PIV Drivers
> the drivers should be set as follows:
  • The CAC Driver should be stopped/grayed out
  • The PIV Driver should be running (not grayed out)
eTask 3 Instructions
Note:
Click here to view
eTask 3
 printer models.
  1. Download the
    .zip
    files at eTask-3_Modernization_apps.zip. Extract the
    .zip
    file to access the two files that are necessary:
    eTask-3_PIV_CardDriver-1.3.8
    and
    eTask-3_PKI-Email-4.1.3.fls
    .
  2. On the Lexmark device embedded web server page (
    EWS
    ), click
    Device Solutions
    :
a. Click
Solutions eSF.
b. Click
Install.
c. Browse the
eTask-3_PIV_CardDriver-1.3.8.fls
, then Click
Start Install.
d. Make sure to also browse the updated
eTask-3_PKI-Email-4.1.3.fls
, then Click
Start Install
.
  1. Verify the
    PIV driver
     was installed and the
    CAC driver
     was stopped.
  2. Return to
    Settings
    :
Click
Apps
> click
Apps Management
 > scroll down to find the
CAC and PIV Drivers
  1. Make sure that the CAC Smartcard Driver is '
    Stopped
    '
    and the PIV Smartcard Driver is '
    Running
    '.
  2. Click on the PIV Smartcard driver and make sure that the '
    PIV-enabled CAC card compatibility mode
    ' is checked.
eTask 2+ Instructions
Note:
Click here to view
eTask 2+
 printer models.
These devices do not support digital signing of email with a PIV certificate on a CAC. If you require this functionality, please contact your
Lexmark Account Manager
. If you do not know who your Lexmark Account Manager is please visit https://www.lexmark.com/en_us/solutions/government/cac_modernization.html.
  1. Download PIV Driver at eTask-2+_AuthtokenPIV-1.3.9
  2. On the Lexmark device embedded web server page, click
    Device Solutions
    :
  3. Make sure to
    Stop/Disable
     the CAC Smart Card Driver
  • Check the
    CAC Smartcard Driver
    and click
    Stop
    , then make sure that the State shows as
    Stopped
    .
  • PIV Smart Card Driver =
    Running
eTask 1 Instructions
Note:
Click here to view
eTask 1
 printer models.
These models do not support PIV authentication with a
CAC
. Please contact your
Lexmark Account Manager
for more information.
If you do not know who your
Lexmark Account Manager
is, please visit https://www.lexmark.com/en_us/solutions/government/cac_modernization.html
Additional Information:
IMPORTANT!
 Should you need further support, please contact our
Technical Support Center
.
DOD CONUS Support
•
1-800- Lexmark (539-6275)
Option 1, Option 2, Option 2. For additional information please contact your Lexmark Account Manager. If you do not know who your Lexmark Account Manager is, please visit https://www.lexmark.com/en_us/solutions/government/cac_modernization.html.
DOD OCONUS SUPPORT
• to open new cases or ask for updates. For additional information please contact your Lexmark Account Manager. If you do not know who your Lexmark Account Manager is, please visit https://www.lexmark.com/en_us/solutions/government/cac_modernization.html .
LEGACY ID:
HO4137

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.