IP address automatically setting itself to 0.0.0.0 when disconnected from the network
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IP address automatically setting itself to 0.0.0.0 when disconnected from the network

IP Address Will Automatically be set to 0.0.0.0 When Disconnected From the Network.

Issue description

When a user disconnects a Lexmark device running firmware version
XXXXX.05x.yy
or later from the network, the IP address will automatically be set to
0.0.0.0
. This also occurs even if the device has a static IP already saved in the device.

Solution

To acquire the printer IP address, reconnect the printer to the network. When the network connection is re-established the printer will automatically acquire an IP address. For a static IP connection, the printer recalls the last IP address that was set and restore it once the connection is established.
This is applicable for both a wired and wireless connection;
  • For printers connected via Ethernet cable
    , reattach the cable to the printer.
  • For printers connected wirelessly
    , make sure that the wireless
    router
    /
    switch
    /
    access point
    is powered
    ON
     and the wireless printer is configured to connect to the wireless network.
LEGACY ID:
SO8670

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