39.01 complex page error when copying a file
The Printer posts a 39.01 complex page error when copying a file
Issue description
When a user is copying a document from the ADF or Flatbed, the printer will post a Complex page, some data may not have printed [39.01] error message on control panel.
Solution
To resolve this issue, the printer's
Firmware
must be updated to the latest version
.LEGACY ID:
SO8518