39.01 complex page error when copying a file
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39.01 complex page error when copying a file

The Printer posts a 39.01 complex page error when copying a file

Issue description

When a user is copying a document from the ADF or Flatbed, the printer will post a Complex page, some data may not have printed [39.01] error message on control panel.

Solution

To resolve this issue, the printer's
Firmware
 must be
updated to the latest version
.
LEGACY ID:
SO8518

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