Dog‑ear folding appears when feeding in the landscape direction
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Dog‑ear folding appears when feeding in the landscape direction

Here are steps to fixing dog-ear folding on a statement‑size paper if fed in the landscape or Short Edge Fed (SEF) direction on a CX930 or CX931 printer.

Issue description

Dog‑ear folding appears on the leading edge of a statement‑size paper (5.5 x 8.5 inches) if fed in the landscape or Short Edge Fed (SEF) direction.

Solution

Perform these actions to resolve the issue:
  • Flip the paper stack in the input tray.
  • Use a fresh ream of paper.
  • Feed the paper in a portrait orientation or Long Edge Fed (LEF) direction.

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