Paper curl
Use paper from a fresh package to prevent curling after it is printed on.

- Perform the following tests:
- Adjust the guides in the tray to the correct position for the paper loaded.Print the document.Is the paper curled?
- Yes:Go to the next step.
- No:The problem is solved.
- Perform the following tests:
- Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
- Make sure that the setting matches the paper loaded.
- You can also change the setting on the printer control panel. From the home screen, touchSettings>Paper>Tray Configuration>Paper Size/Type.
Print the document.Is the paper curled?- Yes:Go to the next step.
- No:The problem is solved.
- Perform the following tests:
- Remove paper, flip it over, and then reload paper.Print the document.
- Remove paper, flip it over, and then reload paper.
- Print the document.
Is the paper curled?- Yes:Go to the next step.
- No:The problem is solved.
- Perform the following tests:
- Load paper from a fresh package.Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it.Print the document.Is the paper curled?
- Yes:Contact customer support.
- No:The problem is solved.