Door B is stuck and partially closed
  1. guides
  2. en
  3. Knowledge base
  4. Other troubleshooting
  5. Power, display, noise, and hardware issues
  6. Door B is stuck and partially closed

Door B is stuck and partially closed

Is door B stuck and partially closed? Check this article for the troubleshooting steps.

Issue description

Closing Door B by applying the force at either end can lead to it being stuck in a partially closed position, for example, either the front or rear latch is not engaged. When the door is in this position, the latch opening mechanism can be inoperable.
The front part is unlatched.
The front part is unlatched.
The rear part is unlatched.

Solution

  1. Pushing the open end of the door forces the latch to engage, which renders the latch opening mechanism operable.
  2. Open, then close the door by applying a closing force in the middle of Door B.
If the issue persists, search for more information related to this issue or contact support for further assistance.

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.