Configuring the email SMTP settings

Configuring the email SMTP settings

Learn the email SMTP settings for your email service provider.
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each e‑mail service provider.
Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Using the Embedded Web Server
  1. Open a web browser, and then type the printer IP address in the address field.
    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click
    Settings
    >
    E‑mail
    .
  3. From the E‑mail Setup section, configure the settings.
    • For more information, see the list of e‑mail service providers.
    • For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
  4. Click
    Save
    .
Using the Settings menu in the printer
  1. From the home screen, touch
    Settings
    >
    E‑mail
    >
    E‑mail Setup
    .
  2. Configure the settings.
    • For more information, see the list of e‑mail service providers.
    • For e‑mail service providers that are not on the list, contact your provider and ask for the settings.

E‑mail service providers

  • If you encounter errors using the settings provided, then contact your e‑mail service provider.
  • For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting
Value
Primary SMTP Gateway
smtp.aol.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
App password
To create an app password, go to the AOL Account Security page, log in to your account, and then click
Generate app password
.
Comcast Mail
Setting
Value
Primary SMTP Gateway
smtp.comcast.net
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Account password
Make sure that the Third Party Access Security setting is enabled on your account. For more information, go to the Comcast Xfinity Connect help page.
Gmail
Make sure that two‑step verification is enabled on your Google account. To enable two‑step verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
2‑Step Verification
.
Setting
Value
Primary SMTP Gateway
smtp.gmail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
App password
  • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
    App passwords
    .
  • “App passwords” shows only if two‑step verification is enabled.
iCloud Mail
Make sure that two‑step verification is enabled on your account.
Setting
Value
Primary SMTP Gateway
smtp.mail.me.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
App password
To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click
Generate Password
.
Mail.com
Setting
Value
Primary SMTP Gateway
smtp.mail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Account password
NetEase Mail (mail.126.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.126.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.163.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.yeah.net
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.
Setting
Value
Primary SMTP Gateway
smtp.office365.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For outlook.com or hotmail.com accounts with two‑step verification enabled, use an app password. To create an app password, go to the Outlook Live Account Management page, and then log in to your account.
For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click
Settings
>
Account
. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either
POP3/SMTP service
or
IMAP/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.qq.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Authorization code
To generate an authorization code, from the QQ Mail home page, click
Settings
>
Account
, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code
.
Sina Mail
Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click
Settings
>
More settings
>
User‑end POP/IMAP/SMTP
, and then enable
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sina.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Authorization code
To create an authorization code, from the e‑mail home page, click
Settings
>
More settings
>
User‑end POP/IMAP/SMTP
, and then enable
Authorization code status
.
Sohu Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click
Options
>
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sohu.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Independent password
The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Yahoo! Mail
Setting
Value
Primary SMTP Gateway
smtp.mail.yahoo.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
App password
To create an app password, go to the Yahoo Account Security page, log in to your account, and then click
Generate app password
.
Zoho Mail
Setting
Value
Primary SMTP Gateway
smtp.zoho.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your e‑mail address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your e‑mail address
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For accounts with two‑step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific Passwords section, click
    Generate New Password
    .