Configuring the email SMTP settings
Learn the email SMTP settings for your email service provider.
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each e‑mail service provider.
Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Using the Embedded Web Server
- Open a web browser, and then type the printer IP address in the address field.
- View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
- If you are using a proxy server, then temporarily disable it to load the web page correctly.
- ClickSettings>E‑mail.
- From the E‑mail Setup section, configure the settings.
- For more information, see the list of e‑mail service providers.
- For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
- ClickSave.
Using the Settings menu in the printer
- From the home screen, touchSettings>E‑mail>E‑mail Setup.
- Configure the settings.
- For more information, see the list of e‑mail service providers.
- For e‑mail service providers that are not on the list, contact your provider and ask for the settings.
E‑mail service providers
- If you encounter errors using the settings provided, then contact your e‑mail service provider.
- For e‑mail service providers that are not on the list, contact your provider.
AOL Mail
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.aol.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | App password To create an app password, go to the AOL Account Security page, log in to your account, and then click Generate app password . |
Comcast Mail
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.comcast.net |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Account password |
Make sure that the Third Party Access Security setting is enabled on your account. For more information, go to the Comcast Xfinity Connect help page.
Gmail™
Make sure that two‑step verification is enabled on your Google account. To enable two‑step verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
2‑Step Verification
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.gmail.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | App password
|
iCloud Mail
Make sure that two‑step verification is enabled on your account.
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.mail.me.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | App password To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click Generate Password . |
Mail.com
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.mail.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Account password |
NetEase Mail (mail.126.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either IMAP/SMTP service
or POP3/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.126.com |
Primary SMTP Gateway Port | 465 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Authorization password The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. |
NetEase Mail (mail.163.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either IMAP/SMTP service
or POP3/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.163.com |
Primary SMTP Gateway Port | 465 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Authorization password The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. |
NetEase Mail (mail.yeah.net)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either IMAP/SMTP service
or POP3/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.yeah.net |
Primary SMTP Gateway Port | 465 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Authorization password The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. |
Outlook Live or Microsoft 365
These settings apply to outlook.com and hotmail.com e‑mail domains, and Microsoft 365 accounts.
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.office365.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Account password or app password
|
For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click
Settings
>
Account
. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either POP3/SMTP service
or IMAP/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.qq.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Authorization code To generate an authorization code, from the QQ Mail home page, click Settings > Account , and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click Generate authorization code . |
Sina Mail
Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click
Settings
>
More settings
>
User‑end POP/IMAP/SMTP
, and then enable POP3/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.sina.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Authorization code To create an authorization code, from the e‑mail home page, click Settings > More settings > User‑end POP/IMAP/SMTP , and then enable Authorization code status . |
Sohu Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click
Options
>
Settings
>
POP3/SMTP/IMAP
, and then enable either IMAP/SMTP service
or POP3/SMTP service
.Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.sohu.com |
Primary SMTP Gateway Port | 465 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Independent password The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled. |
Yahoo! Mail
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.mail.yahoo.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | App password To create an app password, go to the Yahoo Account Security page, log in to your account, and then click Generate app password . |
Zoho Mail
Setting | Value |
|---|---|
Primary SMTP Gateway | smtp.zoho.com |
Primary SMTP Gateway Port | 587 |
Use SSL/TLS | Required |
Require Trusted Certificate | Disabled |
Reply Address | Your e‑mail address |
SMTP Server Authentication | Login / Plain |
Device‑Initiated E‑mail | Use Device SMTP Credentials |
Device UserID | Your e‑mail address |
Device Password | Account password or app password
|