Configuring the email SMTP settings
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Configuring the email SMTP settings

Learn the email SMTP settings for your email service provider.
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each email service provider. For more information, see e‑mail service providers.
Before you begin, make sure that the printer is connected to a network and that the network is connected to the Internet.
Using the Embedded Web Server
  1. Open a web browser, and then type the printer IP address in the address field.
    • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    • If you are using a proxy server, then temporarily disable it to load the web page correctly.
  2. Click
    Settings
    >
    E‑mail
    .
  3. From the E‑mail Setup section, configure the settings.
    • For more information on the password, see the list of e‑mail service providers.
    • For email service providers that are not on the list, contact your provider and ask for the settings.
  4. Click
    Save
    .

Using the email setup wizard
Before using the wizard, make sure that the printer firmware is updated. For more information, see the “Printer firmware instructions” section.
  1. From the control panel, navigate to
    E‑mail
    .
  2. Select
    Set up now
    , and then type your email address.
  3. Type the password.
    • Depending on your email service provider, type your account password, app password, or authentication password. For more information on the password, see the list of e‑mail service providers, and then look for Device Password.
    • If your provider is not listed, then contact your provider and ask for the Primary SMTP Gateway, Primary SMTP Gateway Port, Use SSL/TLS, and SMTP Server Authentication settings. Proceed with the setup after getting the settings.
  4. Select
    OK
    .

Using the Settings menu
  1. From the control panel, navigate to
    Settings
    >
    E‑mail
    >
    E‑mail Setup
    .
  2. Configure the settings.
    • For more information on the password, see the list of e‑mail service providers.
    • For email service providers that are not on the list, contact your provider and ask for the settings.

E‑mail service providers

  • If you encounter errors using the settings provided, then contact your email service provider.
  • For email service providers that are not on the list, contact your provider.
AOL Mail
Setting
Value
Primary SMTP Gateway
smtp.aol.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the AOL Account Security page, log in to your account, and then click
Generate app password
.
Comcast Mail
Setting
Value
Primary SMTP Gateway
smtp.comcast.net
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password
Gmail™
Make sure that two‑step verification is enabled on your Google account. To enable two‑step verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
2‑Step Verification
.
Setting
Value
Primary SMTP Gateway
smtp.gmail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
  • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
    App passwords
    .
  • “App passwords” shows only if two‑step verification is enabled.
iCloud Mail
Make sure that two‑step verification is enabled on your account.
Setting
Value
Primary SMTP Gateway
smtp.mail.me.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click
Generate Password
.
Mail.com
Setting
Value
Primary SMTP Gateway
smtp.mail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password
NetEase Mail (mail.126.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
 or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.126.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
 or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.163.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
 or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.yeah.net
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com, hotmail.com email domains, and Microsoft 365 accounts.
Setting
Value
Primary SMTP Gateway
smtp.office365.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For outlook.com or hotmail.com accounts with two‑step verification enabled, use an app password. To create an app password, go to the Outlook Live Account Management page, and then log in to your account.
For additional setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click
Settings
>
Account
. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either
POP3/SMTP service
 or
IMAP/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.qq.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization code
To generate an authorization code, from the QQ Mail home page, click
Settings
>
Account
, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code
.
Sina Mail
Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click
Settings
>
More settings
>
User‑end POP/IMAP/SMTP
, and then enable
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sina.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization code
To create an authorization code, from the email home page, click
Settings
>
More settings
>
User‑end POP/IMAP/SMTP
, and then enable
Authorization code status
.
Sohu Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click
Options
>
Settings
>
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
 or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sohu.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Independent password
The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Yahoo! Mail
Setting
Value
Primary SMTP Gateway
smtp.mail.yahoo.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the Yahoo Account Security page, log in to your account, and then click
Generate app password
.
Zoho Mail
Setting
Value
Primary SMTP Gateway
smtp.zoho.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated E‑mail
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For accounts with two‑step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific Passwords section, click
    Generate New Password
    .

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