Slow printing
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Slow printing

Does your document print longer than expected? Checking the paper settings, reducing the number of pages, or removing held jobs are possible solutions.
  1. Make sure that the printer cable is securely connected to the printer and to the computer, print server, or other network device.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  2. Perform the following tests:
    1. Make sure that the printer is not in Quiet Mode.
      From the control panel, navigate to:
      >
      Device
      >
      >
      Maintenance
      >
      >
      Config Menu
      >
      >
      Device Operations
      >
      >
      Quiet Mode
      >
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  3. Perform the following tests:
    1. Depending on your operating system, specify the print resolution from the Printing Preferences or Print dialog.
    2. Set the resolution to
      600 dpi
      .
    3. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  4. Perform the following tests:
    1. From the control panel, navigate to:
      >
      Print
      >
      >
      Quality
      >
      >
      Print Resolution
      >
    2. Set the resolution to
      600 dpi
      .
    3. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  5. Perform the following tests:
    1. Depending on your operating system, specify the paper type setting from the Printing Preferences or Print dialog.
      • Make sure that the setting matches the paper loaded.
      • You can also change the setting on the printer control panel. Navigate to
        >
        Paper
        >
        >
        Tray Configuration
        >
        >
        Paper Size/Type
        >
        .
      • Heavier paper prints more slowly.
      • Paper narrower than letter, A4, and legal may print more slowly.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  6. Perform the following tests:
    1. Make sure that the printer settings for texture and weight match the paper being loaded.
      From the control panel, navigate to:
      >
      Paper
      >
      >
      Media Configuration
      >
      >
      Media Types
      >
      Rough paper textures and heavy paper weights may print more slowly.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  7. Remove held jobs.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  8. Perform the following tests:
    1. Make sure that the printer is not overheating.
    2. Print the document.
    Is the printer printing slow?

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