Identifying jam locations

Identifying jam locations

Fixing paper jams can be time-consuming. Learning about where paper jams usually happen allows you to solve the problem quickly.
  • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages.
  • When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam locations
1
Finisher or output option bin
2
Standard bin
3
Door A
4
Multipurpose feeder
5
Trays
6
Finisher or output option rear door
  • Door H
  • Door K
  • Door L
  • Door N
  • Door P
7
Door C
8
Staple cartridge access door
  • Door F
  • Door G