Cannot open Embedded Web Server
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Cannot open Embedded Web Server

Are you unable to access the Embedded Web Server for your printer? Check the IP address or the network connection to solve the issue.
  1. Check if the printer is on.
    Is the printer on?
    • Yes
      :
      Go to the next step.
    • No
      :
      Turn on the printer.
  2. Make sure that the printer IP address is correct.
    • View the IP address on the home screen.
    • An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    Is the printer IP address correct?
    • Yes
      :
      Go to the next step.
    • No
      :
      Type the correct printer IP address in the address field.
  3. Perform the following tests:
    Check if you are using a supported browser:
    • Internet Explorer version 11 or later
    • Microsoft Edge
    • Safari version 6 or later
    • Google Chrome™ version 32 or later
    • Mozilla Firefox version 24 or later
    Is your browser supported?
    • Yes
      :
      Go to the next step.
    • No
      :
      Install a supported browser.
  4. Check if the network connection is working.
    Is the network connection working?
    • Yes
      :
      Go to the next step.
    • No
      :
      Contact your administrator.
  5. Make sure that the cable connections to the printer and print server are secure. For more information, see the documentation that came with the printer.
    Are the cable connections secure?
    • Yes
      :
      Go to the next step.
    • No
      :
      Secure the cable connections.
  6. Check if the web proxy servers are disabled.
    Are the web proxy servers disabled?
    • Yes
      :
      Go to the next step.
    • No
      :
      Contact your administrator.
  7. Access the Embedded Web Server.
    Did the Embedded Web Server open?

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