Managing tasks
Learn how to schedule and stop tasks and export task statuses.
Tasks are any printer management activities performed in the Fleet Management web portal, such as configurations deployment. The Tasks page shows information on the running tasks and the completed tasks. A task can contain one or more jobs.
From the Fleet Management web portal, click
Tasks
.Understanding the task status
- Completed—All jobs are successfully completed or stopped.
- Completed with info—All jobs are successfully completed.
- Completed with warning—All jobs are completed, but some have warnings.
- Completed with errors—A combination of successfully stopped and failed jobs.
- Failed—At least one job has failed or expired.
- Printer is not communicating—The jobs are not submitted because the printer cannot communicate with the Fleet Management web portal. For more information, see The printer is not communicating with the agent.
- Not supported—The jobs are not supported in the printer.
Viewing the task information
- From the Tasks page, click the task ID.
- Do either of the following:
- To filter the list according to the job status, clickStatus, and then select one or more statuses.
- Pending—The job is waiting for the Printer Agent to respond. The default timeout for undelivered jobs is one week. The job expires automatically after the timeout has elapsed.
- In progress—The job is ongoing. The default timeout for in‑progress jobs is 24 hours. The job expires automatically after the timeout has elapsed.
- Completed—The job is successfully executed.
- Failed—The job is unsuccessful.
- Stopped—The user stopped the job while it is in the Pending state.
- Expired—The job exceeded the timeout.
- To export the list, clickExport to CSV.Only the filtered jobs are exported.
Stopping tasks
Do either of the following:
- Stop a task.From the Tasks page, clickStopbeside the task status.
- Only pending tasks for a printer can be stopped.
- Unenrolling of printers cannot be stopped.
- Stop individual jobs.From the Tasks page, click a task ID, and then clickStopbeside the job status.Only pending jobs can be stopped.
Scheduling tasks
Scheduling recurring tasks can be done only for performing configuration policy conformance and enforcement. For more information on performing configuration policy conformance and enforcement, see "Performing configuration policy conformance and enforcement" group.
While selecting an organization, if you select an individual organization, only then you can create a recurring task.
- From the Fleet Management web portal, clickTasks>Schedule.
- On the Schedule page, clickCreate.
- On the Create Scheduled Task page, configure the following:
- In the Name field, type the name of the task.
- From the Task type menu, selectCheck conformanceorEnforce assigned configuration.
- From the Run task for these printers menu, select any of the following:
- All printers—Creates a task for all printers.
- Tags—Creates a task for the printers grouped under the selected tags.Make sure that you select the tags, and then clickSave. For more information on tags, see Assigning tags to printers.
- Filter group—Creates a task for the printers under the selected group.Make sure that you select the filter group, and then clickSave. You can select one filter group only. For more information on filter groups, see Managing filter groups.
- In the Date and Time section, configure the following:
- Start date—Set the start date for the recurrence task.
- End date—Set the end date for the recurrence task.
- Start time—Set the start time for the recurrence task.
- Select time zone—Select the time zone according to which the start date, end date, and start time work.
- In the Recurrence section, select one of the following:
- Once—The task is executed only once as configured in the Date and Time section.
- Daily—The task is executed once daily during the entire duration, as configured in the Date and Time section.
- Weekly—This task is executed on specified days of a week. You can select one or more days in a week. The weekly recurrence continues for the duration and time, as configured in the Date and Time section.
- Monthly—The task is executed once every month and continues as configured in the Date and Time section. For the monthly option, you can set the exact date on which the task is executed every month. You can also specify the exact day of a month on which the task is executed every month. Make sure that when you specify a date or a day, that particular day, or date is covered within the duration, specified in the Date and Time section.
- ClickSave.
- After a task is created, you can view it on the Schedule page. Click the
icon to view task details like task name, task type, number of impacted printers, and schedule details. The icon appears for recurring tasks only. - To edit a scheduled task, click the task name, and then you can edit the task details on the Edit Scheduled Task page. After editing the details, clickSave.
- On the Schedule page, you can also view details such as the frequency of the task and the last run time.
- On the Schedule page, you can filter tasks by type, submitter, and organization.
- To delete a task, under the Actions column, click
>Yes.