Creating a Fleet Agent

Learn how to create a Fleet Agent from the Fleet Management web portal.

The Fleet Agent discovers and enrolls printers in the Lexmark Cloud Services website.

The Fleet Agent requires a server with high availability and constant Internet connection.

From the Fleet Management web portal, do either of the following:

Click

Use Fleet Agent

Create Fleet Agent

Click

Agents

Fleet Agents

Create Fleet Agent

Type a unique name and description.

From the Discovery Criteria tab, do one or more of the following:

To prevent the Fleet Agent from taking over the management of enrolled printers, disable

Transfer management of discovered printers that are already enrolled through another agent

If the setting is enabled, then polling information from the Printer Agent is stopped.

The Printer Agent application remains in the printer.

To search for all printers in your local network, set Search Type to

Search Local Network

To search for or exclude a specific IP address, subnet, range, or fully qualified domain name (FQDN), set Search Type to

Advanced search

. Do one or more of the following:

From the Include tab, click

Add Discovery Criteria to Include

, and then type the printer information.

From the Include tab, click

Import

, and then browse to the

csv

txt

file.

To view a sample file, click

Download sample file

To overwrite the existing IP address, subnet, range, or FQDN in the discovery criteria, enable

Overwrite existing "included" discovery criteria

From the Exclude tab, click

Add Discovery Criteria to Exclude

, and then type the printer information.

From the Exclude tab, click

Import

, and then browse to the

csv

txt

file.

To view a sample file, click

Download sample file

To overwrite the existing IP address, subnet, range, or FQDNs in the discovery criteria, enable

Overwrite existing "excluded" discovery criteria

You can also export or delete discovery criteria. From either Export or Import tab, select one or more addresses, and then click either

Export

Delete

Select an SNMP profile.

From the SNMP Profile tab, create an SNMP profile. Do the following:

Click

Create

, and then type a unique profile name.

Select an SNMP version.

For Versions 1 and 2c, type a community name.

For Version 3, select a security level, an authentication mode, and a privacy type.

Set the discovery timeout and number of retries.

Click

Create SNMP Profile

From the Scheduled Tasks tab, set the Printer Discovery Task and Refresh Printer Information Task intervals.

The Fleet Agent discovers and enrolls printers based on the Printer Discovery Task interval

The Fleet Agent scans the printers according to the interval set in the Refresh Printer Information Task setting of the Scheduled Tasks section. The data is sent to the Lexmark Cloud Services server only if there is an alert change or toner level decrement. The data is not sent to the cloud server if there is only page count change. However, even if there are no alert changes or page count changes, the data is sent to the cloud server once every 24 hours.

From the Other Settings tab, configure the Log level and Network utilization delay settings.

Setting the Network utilization delay value below 250 (default) may impact the network performance. We do not recommend setting the value to zero.

The larger the delay, the longer the discovery takes to complete.

Click

Create Agent