Configuring printer login
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Configuring printer login

Learn how to configure badge, PIN, and manual login authentication using the Account Management web portal.
The Account Management web portal lets you configure the user authentication settings of the printers enrolled in your organization. Changing the settings in the Account Management web portal overrides the authentication settings that are configured on the printers.

Configure the standard authentication

You can set the printers to authenticate users using their permanent or temporary badge, a PIN, or user credentials.
  1. From the Account Management web portal, click
    Organization
    Printer Login Configurations
    .
  2. Click
    Standard authentication
    , and then select one or more of the following:
    • Badge
      —Authenticate users using their permanent or temporary badge.
    • PIN
      —Authenticate users using a PIN.
    • Secure Login
      —Authenticate users using their user credentials.
  3. Click
    Save Changes
    .

Configure Badge + PIN as second factor

You can configure the printers to authenticate users using both their permanent or temporary badge and a PIN.
  1. From the Account Management web portal, click
    Organization
    Printer Login Configurations
    .
  2. Click
    Badge + PIN as second factor
    .
  3. From the PIN Details section, configure the PIN details.
  4. If necessary, to let users log in to the printers using their user credentials, select
    Secure Login
    .
  5. Click
    Save Changes
    .

Configuring the PIN settings

  1. From the Organization PIN Details section, do any of the following:
    • Specify the PIN length
    • Select a PIN generation option
      • Automatically generate and email
        —An automatically generated PIN is sent to the user’s e‑mail address.
        If this setting is selected, an automatically generated PIN is sent to the user’s email address once the administrator or user Set or Reset the PIN, which will then trigger the email.
      • Administrator manually set
        —You can set the PIN manually from the Account Management web portal.
        For more information, see Managing users.
        You can also import the PINs using a CSV or text file. For more information, see Managing PINs.
      • User set
        —Users can set their own PIN manually.
    • Set the PIN expiration
      This feature is available only when the PIN generation option is set to Administrator manually set or User set.
      • Never expires
        —The default setting for the PIN expiration.
      • Expires after
        —Set the number of hours or days that the PIN can be used.
  2. Click
    Save Changes
    .

Obtaining secure login code

  • The secure login code appears on the Generate Login Code page.
  • You can click
    Refresh
     to refresh the code. The login code automatically refreshes after every 15 minutes.
  • Use this login code to log into the printer. The login code cannot be reused.
  1. Open a web browser, and then type the address of Lexmark Cloud Services server.
    Depending on the location of the data center, go to either https://us.iss.lexmark.com or https://eu.iss.lexmark.com.
  2. Log in to the Lexmark Cloud Services website.
  3. In the browser address field, replace the web address
    https://<env>.iss.lexmark.com
     with
    https://<env>.iss.lexmark.com/device
    .
    Depending on the location of the data center,
    <env>
     can be either
    us
     or
    eu
    . To determine the value of
    <env>
    , see the address on the browser address field.

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