Identifying jam locations

Identifying jam locations

Fixing paper jams can be time‑consuming. Learning about where paper jams usually occur allows you to solve the problem quickly.
  • When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages with after a jammed page is cleared. Check your printed output for blank pages.
  • When Jam Recovery is set to On or Auto, the printer reprints jammed pages.
Jam location
1
Automatic document feeder
2
Standard bin
3
Door A
4
Multipurpose feeder
5
Duplex unit
6
Trays
7
Door B
8
Optional staple finisher
9
Finisher bin