Identifying jam locations
Fixing paper jams can be time‑consuming. Learning about where paper jams usually occur allows you to solve the problem quickly.
- When Jam Assist is set to On, the printer automatically flushes blank pages or partially printed pages with after a jammed page is cleared. Check your printed output for blank pages.
- When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location | |
|---|---|
1 | Automatic document feeder |
2 | Standard bin |
3 | Door A |
4 | Multipurpose feeder |
5 | Duplex unit |
6 | Trays |
7 | Door B |
8 | Optional staple finisher |
9 | Finisher bin |