Slow printing
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Slow printing

Does your document print longer than expected? Checking the paper settings, reducing the number of pages, or removing held jobs are possible solutions.

  1. Perform the following tests:
    1. Make sure that the printer is not in Eco‑Mode and Quiet Mode.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  2. Perform the following tests:
    1. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
      • Make sure that the setting matches the paper loaded in the tray.
      • You can also change the setting on the printer control panel.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  3. Perform the following tests:
    1. Reduce the number of pages to print.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  4. Perform the following tests:
    1. Remove held jobs.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  5. Perform the following tests:
    1. Connect the printer cable securely to the printer and the computer, print server, option, or other network device.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  6. Perform the following tests:
    1. From the Quality menu on the control panel, set the Print Resolution to 4800CQ.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  7. Perform the following tests:
    1. Make sure that the printer is not overheating.
    2. Print the document.
    Is the printer printing slow?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  8. Perform the following tests:
    1. Add more printer memory.
    2. Print the document.
    Is the printer printing slow?

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