An application error has occurred
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  6. An application error has occurred

An application error has occurred

  1. Perform the following tests:
    1. Open a Web browser, and then type the printer IP address in the address field.
      If you do not know the IP address of the printer, then you can:
      • View the IP address on the printer home screen.
      • Print a network setup page or the menu settings pages, and then locate the IP address in the TCP/IP section.
      An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    2. Click
      Settings
      >
      Apps
      >
      Apps Management
      >
      System
       tab
      >
      Log
      .
    3. From the Filter menu, select an application status.
    4. From the Application menu, select an application, and then click
      Submit
      .
    Does an error message appear in the log?
  2. Resolve the error.
    Is the application working now?

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