Printer is printing solid black pages
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Printer is printing solid black pages

  1. Perform the following tests:
    1. Reinstall the imaging unit.
      1. Remove the toner cartridge, and then the imaging unit.
        Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
      2. Install the imaging unit, and then the cartridge.
    2. Resend the print job.
    Is the printer printing solid black pages?
    • Yes
      :
      Go to the next step.
    • No
      :
      The problem is solved.
  2. Replace the imaging unit, and then resend the print job.
    Is the printer printing solid black pages?

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