Error message about reading the flash drive appears
  1. guides
  2. en
  3. User's Guide
  4. Troubleshooting
  5. Solving print problems
  6. Printing problems
  7. Error message about reading the flash drive appears

Error message about reading the flash drive appears

  1. Check if the flash drive is inserted into the front USB slot.
    The flash drive will not work if it is inserted into the rear USB slot.
    Is the flash drive inserted into the front USB slot?
    • Yes
      :
      Go to the next step.
    • No
      :
      Insert the flash drive into the front USB slot.
  2. Check if the printer is busy.
    A green blinking light indicates that the printer is busy.
    Is there an error message on the display?
    • Yes
      :
      Wait until the printer is ready, then view the held jobs list, and then print the documents.
    • No
      :
      Go to the next step.
  3. Check for an error message on the display.
    A blinking red light indicates a printer error. Since the printer requires attention, the printer ignores the flash drive.
    Does the printer require attention?
    • Yes
      :
      Clear the message.
    • No
      :
      Go to the next step.
  4. Check if the flash drive is supported.
    For more information regarding tested and approved USB flash memory devices, see Supported flash drives and file types.
    Is the flash drive supported?
    • Yes
      :
      Go to the next step.
    • No
      :
      Use a supported flash drive.
  5. Check if the USB slot is disabled by the system support person.
    Is the USB slot disabled?

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.