Embedded Web Server does not open
  1. guides
  2. en
  3. User's Guide
  4. Troubleshooting
  5. Embedded Web Server does not open

Embedded Web Server does not open

  1. Perform the following tests:
    1. Turn on the printer.
    2. Open a Web browser, and then type the printer IP address.
    3. Press
      Enter
      .
    Does the Embedded Web Server open?
    • Yes
      :
      The problem is solved.
    • No
      :
      Go to the next step.
  2. Perform the following tests:
    1. View the printer IP address:
      • From the TCP/IP section in the Network/Ports menu
      • By printing a network setup page or menu settings page, and then finding the TCP/IP section
        An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
    2. Open a Web browser, and then type the IP address.
      Depending on the network settings, you may need to type “
      https://
      ” instead of “
      http://
      ” before the printer IP address to access the Embedded Web Server.
    3. Press
      Enter
      .
    Does the Embedded Web Server open?
    • Yes
      :
      The problem is solved.
    • No
      :
      Go to the next step.
  3. Perform the following tests:
    1. Print a network setup page.
    2. Check the first section of the network setup page and confirm that the status is Connected.
      If the status is Not Connected, then the connection may be intermittent, or the network cable may be defective. Contact your system support person for a solution, and then print another network setup page.
    3. Open a Web browser, and then type the printer IP address.
    4. Press
      Enter
      .
    Does the Embedded Web Server open?
    • Yes
      :
      The problem is solved.
    • No
      :
      Go to the next step.
  4. Perform the following tests:
    1. Connect the cables properly. For more information, see the setup documentation that came with the printer.
    2. Open a Web browser, and then type the printer IP address.
    3. Press
      Enter
      .
    Does the Embedded Web Server open?
    • Yes
      :
      The problem is solved.
    • No
      :
      Go to the next step.
  5. Temporarily disable the Web proxy servers.
    Proxy servers may block or restrict you from accessing certain Web sites including the Embedded Web Server.
    Does the Embedded Web Server open?
    • Yes
      :
      The problem is solved.
    • No
      :
      Contact your system support person.

This site uses cookies for various purposes including enhancing your experience, analytics, and ads. By continuing to browse this site or by clicking "Accept and close", you agree to our use of cookies. For more information, read our Cookies page.