Paper jam in the front door
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Paper jam in the front door

Paper jam in the fuser
  1. Open the front door.
    The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  2. Remove the jammed paper.
    Make sure that all paper fragments are removed.
    • Below the fuser
    • In the fuser access door
  3. Close the front door.

Paper jam in the duplex unit
  1. Open the front door.
  2. Remove the jammed paper.
    Make sure that all paper fragments are removed.
  3. Close the front door.

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