Configuring the email SMTP settings
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Configuring the email SMTP settings

Learn the email SMTP settings for your email service provider.
Configure the Simple Mail Transfer Protocol (SMTP) settings to send a scanned document through email. The settings vary with each service provider. For more information, see Email service providers.
Before you begin, make sure that the printer is connected to a network and the network is connected to the Internet.

Using the Embedded Web Server

  1. Open a web browser, and then type the printer IP address in the address field.
    • You can find the IP address at the top of the printer display.
    • Make sure that the printer and computer are connected to the same network.
  2. Click
    Settings
    Email
    .
  3. Configure the email settings. For more information, see Email service providers.
  4. Click
    Save
    .

Setting up OAuth 2.0 Authentication for Email Server using the Embedded Web Server

  1. Open a web browser, and then type the printer IP address in the address field.
    • You can find the IP address at the top of the printer display.
    • Make sure that the printer and computer are connected to the same network.
  2. Click
    Settings
    Email
    .
  3. Click
    Set Up OAuth 2 for Email Server
    , and then click
    Register
    .
  4. Enter the code that was generated in the Embedded Web Server.
  5. Log in to your Outlook account.
  6. Follow the on-screen instructions.

Using the email setup wizard in the printer

Before using the wizard, make sure that the printer firmware is updated. For more information, see the
Printer firmware instructions
section.
  • These instructions apply only to some printer models.
  • Setting up the SMTP settings using the email setup wizard is not applicable for OAuth 2.0 Authentication.
  1. From the home screen, select
    Email
    .
  2. Select
    Set up Now
    , type your email address and then select
    Next
    .
  3. Type the password, and then select
    Done
    .
    • Depending on your email service provider, type your account password, app password, or authentication password. For more information on the password, see Email service providers, and then look for Device Password.
    • If your provider is not listed, then contact your provider and ask for the
      Primary SMTP Gateway
      ,
      Primary SMTP Gateway Port
      ,
      Use SSL/TLS
      , and
      SMTP Server Authentication
      settings. Proceed with the setup after getting the settings.
  4. Select
    Next
    .
  5. Configure the settings, and then select
    Next
    .
  6. Select
    Test Setup
    .

Using the Settings menu in the printer

  1. From the control panel, navigate to
    Settings
    Email
    Email Setup
    .
  2. Configure the email settings. For more information, see Email service providers.
    If your service provider is not listed, then contact your provider.

Email service providers

Use the following table to determine the SMTP settings of your service provider.
  • If you encounter errors using the settings provided, then contact your service provider.
  • If your service provider is not listed, then contact your provider.
AOL Mail
Setting
Value
Primary SMTP Gateway
smtp.aol.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the AOL Account Security page, log in to your account, and then click
Generate app password
.
Comcast Mail
Setting
Value
Primary SMTP Gateway
smtp.comcast.net
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password
Gmail
Make sure that two‑step verification is enabled on your Google account. To enable two‑step verification, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
2‑Step Verification
.
Setting
Value
Primary SMTP Gateway
smtp.gmail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
  • To create an app password, go to the Google Account Security page, log in to your account, and then from the “Signing in to Google” section, click
    App passwords
    .
  • “App passwords” shows only if two‑step verification is enabled.
iCloud Mail
Make sure that two‑step verification is enabled on your account.
Setting
Value
Primary SMTP Gateway
smtp.mail.me.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the iCloud Account Management page, log in to your account, and then from the Security section, click
Generate Password
.
Mail.com
Setting
Value
Primary SMTP Gateway
smtp.mail.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password
NetEase Mail (mail.126.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.126.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.163.com)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.163.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
NetEase Mail (mail.yeah.net)
Make sure that the SMTP service is enabled on your account. To enable the service, from the NetEase Mail home page, click
Settings
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.yeah.net
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization password
The authorization password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Outlook Live or Microsoft 365
These settings apply to outlook.com and hotmail.com email domains, and Microsoft 365 accounts.
Setting
Value (Simple Authentication)
Value (OAuth2.0 Authentication)
Primary SMTP Gateway
smtp.office365.com
smtp.office365.com
Primary SMTP Gateway Port
587
587
Use SSL/TLS
Required
Required
Require Trusted Certificate
Disabled
Disabled
Reply Address
Your email address
The email address used to register OAuth 2.0 Authentication
SMTP Server Authentication
Login / Plain
OAuth2.0
User-Initiated Email
N/A
Use Device SMTP Credentials
Device‑Initiated Email
Use Device SMTP Credentials
Use Device SMTP Credentials
Device UserID
Your email address
N/A
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For outlook.com or hotmail.com accounts with two‑step verification enabled, use an app password. To create an app password, go to the Outlook Live Account Management page, and then log in to your account.
N/A
For more setup options for business using Microsoft 365, go to the Microsoft 365 help page.
QQ Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the QQ Mail home page, click
Settings
Account
, and then from the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, enable either
POP3/SMTP service
or
IMAP/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.qq.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization code
To generate an authorization code, from the QQ Mail home page, click
Settings
>
Account
. From the POP3/IMAP/SMTP/Exchange/CardDAV/CalDAV Service section, click
Generate authorization code
.
Sina Mail
Make sure that the POP3/SMTP service is enabled on your account. To enable the service, from the Sina Mail home page, click
Settings
More settings
User‑end POP/IMAP/SMTP
, and then enable
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sina.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Authorization code
To create an authorization code, from the email home page, click
Settings
More settings
User‑end POP/IMAP/SMTP
, and then enable
Authorization code status
.
Sohu Mail
Make sure that the SMTP service is enabled on your account. To enable the service, from the Sohu Mail home page, click
Options
Settings
POP3/SMTP/IMAP
, and then enable either
IMAP/SMTP service
or
POP3/SMTP service
.
Setting
Value
Primary SMTP Gateway
smtp.sohu.com
Primary SMTP Gateway Port
465
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Independent password
The independent password is provided when IMAP/SMTP service or POP3/SMTP service is enabled.
Yahoo! Mail
Setting
Value
Primary SMTP Gateway
smtp.mail.yahoo.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
App password
To create an app password, go to the Yahoo Account Security page, log in to your account, and then click
Generate app password
.
Zoho Mail
Setting
Value
Primary SMTP Gateway
smtp.zoho.com
Primary SMTP Gateway Port
587
Use SSL/TLS
Required
Require Trusted Certificate
Disabled
Reply Address
Your email address
SMTP Server Authentication
Login / Plain
Device‑Initiated Email
Use Device SMTP Credentials
Device UserID
Your email address
Device Password
Account password or app password
  • For accounts with two‑step verification disabled, use your account password.
  • For accounts with two‑step verification enabled, use an app password. To create an app password, go to the Zoho Mail Account Security page, log in to your account, and then from the Application‑Specific Passwords section, click
    Generate New Password
    .