Updating the printer firmware via FTP
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Updating the printer firmware via FTP

Steps on how to update the printer firmware via FTP (File Transfer Protocol).

Overview

This article explains how to perform printer firmware update through
File Transfer Protocol
(
FTP
).
FTP update cannot be done with a USB cable connection. This procedure must be performed with the printer connected via an
Ethernet
cable to the network. It is
not
advisable to do this wirelessly (for wireless-capable devices) since a wireless connection is susceptible to data loss and interference. Data loss could cause damage to the printer during a firmware update.

Before you begin

Firmware update is essential to optimize the performance of the printer. However, this procedure must only be performed when
Lexmark Technical Support
has recommended a firmware update. Recommendations are made by a technician if updating the printer firmware corrects a printer function or a printing anomaly.
Do the following
before
updating printer or MFP firmware:
  • Download the
    .zip
    file to an easy-to-find location such as your Windows Desktop.
    Click here for steps on how to download the latest printer firmware.
  • If you do not have a copy of WinZip, download this application to enable you to extract or expand the firmware file.
  • Using WinZip, expand the file to your Windows Desktop or a destination directory that is easy to locate.
  • Make sure that the printer is in a “
    Ready
    ” state or in an “
    Invalid Engine Code
    ” state.
  • Double check for any option cards installed on the printer. If the printer has an option card installed, check whether there is an updated firmware version for the said option card and make use of that instead.
  • Make sure that you have a working printer.
Do
not
update the firmware if you are unsure about the presence of
special code
or
code
that is specific to a
Downloadable Language Emulator
(
DLE
). For more information, contact
Lexmark Technical Support
.

Procedure

  1. If you are using Windows Vista and above, please make sure to run the command prompt as
    Administrator
    .
  2. Type the following command:
    ftp
    <
    printer IP address
    > and then press
    Enter
    .
  3. Enter the
    Security Pin
    or hit
    Enter
    if no Security Pin is set up.
    Once logged in, you should be able to see the next window.
  4. Type the following command:
    put
    <
    File Location
    > and then press
    Enter
    .
    You can type the word “
    put
    ” first then drag the file toward the command prompt window; this shows you the exact location of the file.
    If the UNC command (path to the location of the file) contains a
    space
    , make sure to enclose the UNC path with double quotes (“).
  6. The printer displays a message that it is
    updating the firmware
    .
    Do not interrupt the firmware update
    . After completion, the printer should return to a
    Ready
    state.
  7. Type
    bye
    and press
    Enter
    to close the FTP session.
LEGACY ID:
HO149

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