31.4xK Error code after a small amount of printing
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31.4xK Error code after a small amount of printing

The toner cartridge has an error after a small amount of printing.

Issue description

The printer is displaying a 31.4xK error after printing fewer than 2,000 pages.

Solution

  1. Update the printer firmware to the latest version.
    See Drivers & downloads for the latest available firmware versions.
  2. If the issue persists, contact customer support.

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