Scan to OCR: Garbage printing occurs when performing a scan with OCR using a CSV file type

Here are steps to troubleshoot when the output file
produces garbage or gibberish content
when performing a scan with OCR using a CSV file type.

Issue description

When performing a scan with OCR
(optical character recognition
) using a CSV
(comma-separated values
) file type, the output file
produces garbage or gibberish content
.

Solution

This issue usually occurs when Auto-Rotate is OFF
.

To resolve this issue, make sure to set Auto-Rotate option to ON
.

LEGACY ID: SO8922