E-mail Alerts Fail to Work with an SMTP Authenticated E-mail Server
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E-mail Alerts Fail to Work with an SMTP Authenticated E-mail Server

What you will see
Alerts do not work after configuring
E-mail Alert Setup
.
Affected Products
  • X64
    x
    Series MFPs
  • X85x
  • X78x
  • X94x
An
x
denotes any number within a given product model series.
Suggested Remedy
Purchase one of Lexmark's latest MFPs, or
contact
Lexmark Technical Support to inquire about a possible special product request.
Explanation
The absence of configurable SMTP authentication settings for E-mail Alerts prevents the use of this feature.
Because these settings are independent from those of the MFP's primary e-mail server setup, the E-mail Alert function cannot be used with any e-mail server that requires authentication.
E-mail Server Setup
E-mail Alert Server Setup
Click the images above to enlarge them.
Still Need Help?
If you require additional assistance, please see
Contact
information.
NOTE:
When calling for support, you will need your
printer model/machine type
and
serial number
(
SN
).
Please be near the products described in this article to expedite the support process and reduce call-back situations.
LEGACY ID:
SO6832