Configuring printer e-mail settings for use with Microsoft Outlook 365

Issue description

This article includes instructions to configure printer e‑mail settings with Microsoft Outlook 365.

Suggestions below are provided as a courtesy by Lexmark for users of Microsoft Outlook 365. Lexmark does not claim official support with Microsoft Outlook 365.

Solution

Step 1.
Acquire Outlook SMTP Settings

Log in to the Outlook Web App interface.

Click Options
.

Click See All Options
.

Click Account
.

Click My Account
.

Identify settings for POP
, IMAP
, and SMTP Access
.

Take note of ALL
settings. You will see settings in the application similar to:

Server name:
pod51018.outlook.com

Port:
587

Encryption method:
TLS

Hence, Printer E-Mail Setup Configuration Settings identified:

Primary SMTM<’kP Gateway – pod51018.outlook.com

Primary SMTP Port – 587

Encryption
– TLS

Step 2.
Identify Reply Address

Also helps identify Login UserID and Password credentials when you set up Device Credentials for authentication purposes

Log in to https://login.microsoftonline.com

Click the Outlook link.

Identify the Login
; e.g., myemail
@myurl.onmicrosoft.com.

The full name of this address must be entered on the printer and not
just myemail
.

Identify the Login
Password: *****
If you have just created an account, it can take a full day for you to be able to send/receive e-mails.

Step 3.
Authentication and Device Credentials

Enter these values into the printer.

EWS Printer E‑mail Setting	Entry value
Use SSL/TLS	Required
Validate CA	Check or Uncheck If checked, Certificate Authority that signed the mail server certificate needs to be installed (more secure).
SMTP Server Authentication	Login/Plain
Device Initiated E-mail	None
User-initiated E-Mail	Use Device SMTP Credentials or Prompt* User . * Per use prompting for user to enter their Username ID and Password.

Step 4.
Device Credentials

If you choose to use Device Credentials, you must populate the following fields:

Device User ID: myemail@myurl.onmicrosoft.com

Password: **********

In these fields, use your Microsoft Outlook 365 user ID and password.

Step 5.
After entering the information, click the Submit
button to start sending e-mails using your Outlook 365 account.

Printer Web Server Path: Settings
> E-mail/FTP Settings
> SMTP Setup
. Click here for an illustration.

You can configure the printer over the corporate network for ease of access. When ready to test, however, make sure that the printer is connected to a non-firewalled port, which allows SMTP access to the outside world (e.g., outlook.com
). If you can connect a laptop to such a port and telnet to pod51018.outlook.com
(port 25), then you are good to go. Corporate firewalls can block access to external SMTP servers, so you need a special port.

LEGACY ID: HO3895