950.xx NVRAM Mismatch
error code
Here are steps to troubleshoot a 950.xx NVRAM Mismatch error code on the Lexmark X64x Series AIOs.
Issue description
A
950 NVRAM Mismatch
message
indicates that the MFP's system card has encountered an error
while checking its NVRAM (non-volatile random access memory).Solution
If a
950 NVRAM Mismatch
message
appears on your MFP, a service call may be required. However, please
be aware that certain rare occurrences, such as a power fluctuation
or a static discharge in the vicinity of the MFP, can cause a false 950 NVRAM Mismatch
message to appear. In such cases,
the error is only temporary and can be easily resolved without service.
The following steps help determine if a service call is required:- Power the MFP off, wait thirty (30) seconds, and then power the MFP back on. Did the error message return?
- Yes:Continue tostep 2.
- No:Print a test page. If the page prints, the printer is working correctly.
- Reset the printer's factory defaults. Did the error message return?
- Yes:Continue tostep 2.
- No:Print a test page. If the page prints, the printer is working correctly.
- If possible, connect the MFP's power cord directly into a grounded wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages. Did the error message return?
- Yes:ContactLexmark Technical Support.
- No:Print a test page. If the page prints, the MFP is functioning correctly.
LEGACY ID:
SO4377