Scan to e-mail primary escalation requirements
Scan to e-mail primary escalation KB
Common requirements
Before proceeding, make sure to fill out the Main escalation information requirement.
If a device is involved, gather the
common requirement
for all Scan to e‑mail
-related issues.Requirement and relevance | How to obtain |
|---|---|
Menu Settings Page This document contains all the printer settings and running firmware code. | On the printer, press Menu > Reports > Menu Settings Page . |
Additional requirements
Capture the following additional requirements by clicking on the links to obtain the specific logs required.
LEGACY ID:
FA929