Scan to e-mail primary escalation requirements

Scan to e-mail primary escalation KB

Common requirements

Before proceeding, make sure to fill out the Main escalation information requirement.
If a device is involved, gather the
common requirement
for all
Scan to e‑mail
-related issues.
Requirement and relevance
How to obtain
Menu Settings Page
This document contains all the printer settings and running firmware code.
On the printer, press
Menu
>
Reports
>
Menu Settings Page
.

Additional requirements

Capture the following additional requirements by clicking on the links to obtain the specific logs required.
LEGACY ID:
FA929