A network connection error prompts when creating a profile

Here are steps on what do when a network connection error prompts when creating a profile even after performing memory wipe out.

Issue description

A Network Connection
error displays upon creating a profile even after performing a memory wipe out. The issue is persistent when using a Native Auth Proxy
set-up.

Solution

Related apps can still continue with a workaround of using the proxy settings from the "App Framework Configuration
" settings. Perform the following steps:

Disable or clear the "Use printer's proxy settings
" option.

After running the app using a framework configuration, enable the "Use printer's proxy settings" again.

If the issue persists, contact the next level of support
for further diagnosis.