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A network connection error prompts when creating a profile

Here are steps on what do when a network connection error prompts when creating a profile even after performing memory wipe out.

Issue description

A
Network Connection
error displays upon creating a profile even after performing a memory wipe out. The issue is persistent when using a
Native Auth Proxy
set-up.

Solution

Related apps can still continue with a workaround of using the proxy settings from the "
App Framework Configuration
" settings. Perform the following steps:
  1. Disable or clear the "
    Use printer's proxy settings
    " option.
  2. After running the app using a framework configuration, enable the "Use printer's proxy settings" again.
  3. If the issue persists, contact the
    next level of support
    for further diagnosis.