"Certificate file failed validation check" error message
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"Certificate file failed validation check" error message

Starting at firmware level xx.222.031, a change was implemented for Common Criteria which requires the X509v3 constraint "CA:TRUE" field. If a certificate does not have this constraint, then the error message “Certificate file failed validation check” appears when a user tries the user attempts to upload the certificate. CA certificate, certificate upload failed, certificate file failed validation check

Issue Description

Starting at firmware level
xx.222.031
, a change was implemented for Common Criteria, which requires the X509v3 constraint "
CA:TRUE
" field.
If a certificate does not have this constraint, then the error message “
Certificate file failed validation check
” appears when a user tries the user attempts to upload the certificate.

Solution

Contact your system administrator and request a reissued certificate from your certificate authority, signed with the "
CA:TRUE
" constraint.