How to Interpret a 'Toner Low' Message on a Lexmark Color Printer
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How to Interpret a 'Toner Low' Message on a Lexmark Color Printer

Background
Lexmark color laser printers include a
Toner Low
warning system to inform the user that a replacement toner cartridge will soon be required. The printer has detected that the toner supply in the specified cartridge is low but not completely empty. As long as the print quality is acceptable, the toner does not have to be replaced immediately.
However, Lexmark does not claim a specific toner low warning quantity or percentage on any laser products. The number of pages that can be printed with acceptable quality after a Toner Low message can vary greatly in terms of media size, print quality, environment, or application settings.
For more information about the standards that Lexmark follows to measure the yield variability of its toners, please see the discussion on ISO Page Yields.
What to Do
When you receive a Toner Low message (or faded print); you should immediately order a new cartridge to have in stock. There is no need to replace the toner at this point. In addition, perform the following steps:
Step
Action
1
Remove the toner cartridge from the printer.
2
Firmly and carefully shake the toner cartridge from side to side and from front to back several times. This will redistribute the toner.
3
Reinsert the toner cartridge and continue printing. You may need to press the
Go
button or the
mark to be able to continue printing.
4
If the
Toner Low
message remains, or if the print in that color continues to fade, replace the cartridge as soon as practically possible.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your
machine/model type
and
serial number
(
SN
).
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID:
FA614