Unable to print '.indd' files generated from Adobe InDesign CS4 - CS6 apps
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Unable to print '.indd' files generated from Adobe InDesign CS4 - CS6 apps

Lexmark X950: Unable to Print A '.indd' File Generated from Adobe InDesign CS4 - CS6 Application

Issue description

In
Mac 10.6.8
and
10.10.5
, when using
Adobe InDesign
application trying to print on
SRA3 120g cardstock paper
, the print output is
flushed
or
reddish
. The printer may not be able to pull the paper properly due to its thickness.

Solution

Updating the printer firmware will fix the issue. Please contact
Lexmark Technical Support
to acquire the firmware fix.
If the issue persists, search for more information related to this issue or contact support for further assistance.
LEGACY ID:
SO8143