The MFP's embedded bar code engine cannot resolve or interpret the bar code image.

Or, another potential outcome is seen when performing a scan to network folder with the use of barcode page breaks and a barcode template.

ERROR #0 System Bundle - [stderr] com.lexmark.esc.barcode.service.BadTemplateException: The scanned document does not match the bar code template "templateName"

.

Change your content type to

Photo

or

Text/Photo

.

To do this, two

locations/methods

exist to make this setting change.

Click here for screen shots of both locations.

Because the

text

setting is optimized for text documents, it does not work well with barcodes, which are graphics. When using

Text only

on a barcode, aliasing

*

due to resolution becomes an issue. The outcome results in reduced image quality to the extent that the barcode engine cannot resolve the barcode.

* The effect caused by different signals that become indistinguishable (or aliases of one another) when sampled, or if the resolution is too low, the reconstructed image will differ from the original image, and an alias is seen.

Click here to see the troubleshooting portion of the Scan to Network administrators guide.

If you need additional assistance, please go to the Lexmark support site, type your printer model and locate

Get in Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need the following:

Printer model
Printer serial number
Application name and version

Please be near the product/s described in this article to expedite the support process and reduce callbacks.

LEGACY ID:

SO6165