The

RightFax server converts

e-mail messages to faxes and

transmits

them.

Note:

Additional gateway functionality allows incoming faxes to be routed to an individual e-mail mailbox.

The

gateway forwards

any identified

messages

to

the

RightFax server

.

An SMTP server

must be accessible to the machine running the RightFax e-mail gateway. However, the SMTP server does not have to be installed on the machine running RightFax server or the RightFax e-mail gateway.

This is required for installation and configuration to work.

You will need full admin rights in the domain on the computer you are installing the gateway (typically the fax server).

The applet is found under

Control Panel

. If it is not present, you will need to download Service Pack 4 or greater and follow the installation instructions.

This is a

POP3 mailbox

specifically created for use by the RightFax e-mail gateway.

You must reboot the machine in order to restart the fax server.

To do this, you can start the gateway from a Console window using the GATEWAY command line or in the Services control panel.

This entry specifies the host name or IP address of the SMTP server on your network (e.g., "

mailhost.company.com

" or "

127.0.0.1

").

This descriptive name appears in the From field of all mail-bound fax messages (e.g., "

RightFax E-mail Gateway

"seen above).

Note:

The gateway uses this name when sending messages to the SMTP mail server. Many mail servers require that the name be a valid mailbox on that server in order for the message to be accepted.

In such cases, this entry should be in valid mailbox in angle-brackets.

This name specifies the

RightFax user ID

that should be used when the sender of a fax-bound mail message cannot be matched to a RightFax user.

The name of the

POP3 mailbox account

that will be

logged into

by the

gateway to

check

for

fax-bound mail messages

.

Administrator:

The SMTP mail server administrator should create a mailbox on that server specifically for use by this gateway.

This name specifies the

Password

of the account defined above in "

POP3 Mailbox Name

."

Enter a

time limit

for

how long the gateway will sleep

before checking the system and the RightFax system for work to do, i.e., routing received faxes or converting to faxes.

Activation = drop-down menu selection in seconds

Recommendation:

The Frequency should not be set to a low value, as this will use too many system resources.

This parameter specifies the

level of information logged

in the

A

pplication EventLog

, under

Service name >

RightFax E-mail Gateway Module

.

Do not leave Verbose as a default value. The EventLog can fill quite quickly.

Limit the number of messages processed at one time

by

the

RightFax e-mail gateway

by entering a value in this field.

Default limit = 50 messages.

This

specifies

that the

gateway process

will

execute

on a

remote Win NT machine

versus executing on a

local machine

.

Activation = checkmark

To run the remote gateway process, map the address of the \RIGHTFAX directory on the fax server. Switch to the \GATEWAY directory and run the command line GATEWAY [parameter] in a window. See

Rightfax

Administrator's Guide Appendix IV

for a full list of parameters.

When collecting mail via the POP3 protocol,

the gateway first attempts to log-in using a password

or

authenticated password

scheme.

Activation = checkmark

If this log-in

fails

, the

gateway then sends the password with protection or as "clear-text"

so that it can log in to servers that do not support this scheme and can

force the use of the protected password scheme by toggling on this field

.

Displays

the

user's e-mail name

rather than e-mail address on the fax cover sheet.

The gateway will only serve to

route received faxes to e-mail

users.

Activation = checkmark

Stated differently, the gateway will not attempt to send e-mail messages out as faxes.

The gateway can

place mail headers

found in

fax-bound messages

into the

fax's cover sheet notes area

.

Activation = checkmark to enable

This is used for fax-bound mail messages; this value forces the gateway to attempt matching the sender's e-mail address with that of a user in the RightFax database.

If a match is not found, then a default RightFax user mailbox is used as the originator of the fax.

Should this feature be enabled, a value must be entered in the Default User Name field in the E-mail Gateway Control Panel.

The gateway will scan the bodies of fax-bound mail attachments and discard empty ones if this feature is enabled. This prevents blank fax pages from being sent needlessly.

Normally, the gateway processes fax-bound mail attachments (typically in MIME format).

Any headers entered here will be added to mail-bound faxes going to the SMTP server. Examples include

Headers listed here will be added to the fax's cover sheet notes area (assuming No Mail Headers is disabled). A blank field will cause all headers to be included.

Values are not case-sensitive.

Any headers listed here will be removed from those added to the fax's cover sheet notes area (see

Include

Headers

and

No Mail Headers

above).

Values are not case-sensitive.

In

FaxAdmin

,

edit

the

user

and

press

the

Routing

button to open the

Receive Fax Routing

dialog.

In the field labeled

Routing Type

, select

SMTP

.

If

SMTP does not appear

as a valid option, you are running an older version of FaxAdmin. Download the latest version that shipped with the new RightFax gateway and server code in Service Pack.

In the File Format field, TIFF-G3 or TIFF-G4 may be selected. In either case, the file is delivered to the user's mailbox as a MIME-encoded multi-page TIFF image. The user is expected to have an image viewer capable of displaying these messages.

In the Routing Info field, enter the user's e-mail address (e.g., "user@company.com").

Note:

When the gateway receives a fax-bound (outgoing) mail message, an attempt is made to assign that message to a RightFax user. It does this by comparing the address in the "From:" message header line against the routing information for all users in the RightFax system.

Because of this, the address entered here should match that set on the "From:" header line of the user's outgoing e-mail messages.

Note:

The match is not case sensitive and descriptive information should not be included here.

For example:

"Sandy Frank <sandy@company.com>"

The

Delete After Routing

option allows faxes from the RightFax mailbox to be deleted after being successfully routed to the e-mail system. If RightFax cannot route a fax to the destination e-mail address, it will leave the fax in the user's RightFax mailbox.