Invalid font error prints when printing jobs with TrueType fonts on Windows 10
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Invalid font error prints when printing jobs with TrueType fonts on Windows 10

Invalid Font Error Prints when Printing Jobs with TrueType Fonts on Windows 10

Issue description

The print job from a
Lexmark PostScript
 (
PS
) print driver will produce an
Invalid Font
 error if:
  • The document uses
    Segoe UI Bold
     font, and
  • The driver is set to print the
    TrueType Fonts
     as
    Adobe Type 42 Fonts
    .
The problem may be also be reproducible if the
TrueType Fonts
 is set to
Automatically Select
. The print output will produce an error report when the
Print error information
 setting is selected in the driver's printing preferences. See How to enable postscript print error information for steps on how to
enable Print error information
 printing.
Affected PostScript drivers:
  • Universal v2 PS3 driver
  • Generational Printer G1 PS3 driver
  • All past device specific PostScript printer drivers
  • Legacy PostScript drivers installed from Windows Update, Inbox, or Web
Windows 10 drivers may
not
 be immediately available. In the meantime, you may use
Windows 8
 or
8.1
 driver packages for Windows 10 supported printers.

Solution

Set the
TrueType Fonts
 settings to
Adobe Type 1 Fonts
.
For
Current Released Drivers
:
  1. Go to
    Start
     >
    Settings
     >
    Devices
     >
    Printers and Scanners
    .
  2. Right-click on the printer, and then select
    Printing Preferences
    .
  3. Click on the
    Other Options
     tab.
  4. Change the
    TrueType Fonts
     option to
    Adobe Type 1 Fonts
    , and then click
    OK
    . Click here for an illustration.
    Adobe Type 1
     is selected by default.
For
old drivers
 installed from
Windows Update
:
  1. Go to
    Start
     >
    Settings
     >
    Devices
     >
    Printers and Scanners
    .
  2. Right-click on the printer, and then select
    Printing Preferences
    .
  3. Click on the
    Other Options
     tab.
  4. Select
    More Options
    .
  5. Click
    Fonts
    , select the
    Download as Type 1
    , and then click
    OK
    . Click here for an illustration.
For
old PS3 Inbox drivers
 installed via
Windows Update
:
  1. Go to
    Start
    >
    Settings
     >
    Devices
     >
    Printers and Scanners
    .
  2. Right-click on the printer, and then select
    Printing Preferences
    .
  3. Click
    Advanced...
    , and then click on
    PostScript Options
    .
  4. Change the
    True Type Fonts Download Option
     to
    Outline
     or
    Bitmap
    , and then click
    OK
    . Click here for an illustration.
LEGACY ID:
SO4358

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