After sending an e-mail, the e-mail recipient

stays

in the "

To

" field for several seconds or minutes before the field resets.

This issue has been seen on the following Lexmark models, but other models not listed here could be affected:

NOTE:

An

x

denotes any number within a given printer model series.

By design, the printers listed above will retain the e-mail address/es until the amount of time indicated by the printer's

Panel Login Timeout

has expired.

NOTE:

The default value is

30 seconds

. You may modify this setting via the printer’s

control panel

or

Embedded Web Server

(

EWS

). Go to

Menu Settings

>

Security

>

Miscellaneous Security Settings

>

Login Restrictions

, and then set

Panel Login Timeout

to a preferred value.

TIP!

To access the printer’s

EWS

, open any browser (e.g., Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and enter http://

Printer_IP_ADDRESS

; where

Printer_IP_ADDRESS

is the IP address of the printer.

If you need additional assistance, please close this window, go to your product's support page and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need your

printer model/machine type

and

serial number

(

SN

).

Please be near the products described in this article to expedite the support process and reduce call-back situations.

LEGACY ID:

FA1033