Proper Power-Up Sequence for First-Time Installation of the Lexmark 6500e Scanner
Proper Power-Up Sequence for First-Time Installation of the Lexmark 6500e Scanner
What you will see
The scanner or scanner card is not recognized after installing the
Lexmark 6500e Scanner Communications Card
on a new
Lexmark T65x printer.If you see a 900 Firmware Error’ Displayed on the printer for more suggestions.
Probable cause
The printer did not complete the Setup Wizard before the additional add-on option card was installed.
Suggested remedy
Before you install the scanner communications card, the
Setup Wizard
on the printer must be completed for any T65x + 6500e combination.To do this:
- TurnONthe printer.
- CompleteSetup Wizardon printer until "Ready" displays on the operator's panel.
- Print aMenu Settingspage to verify a minimum code level of.P128on the printer, and update the code if necessary. for the latest firmware release notes and availability.
- TurnOFFthe printer.
- Install the Scanner Communications Card.NOTE:Make sure correct card is used. Two cards shipped with scanner --> T650/T652 and T654.
- Connect Ethernet Cable between scanner and printer.
- Connect other cables as needed (Fax, Ethernet, USB).
- Unlock the scanner.
- Turn the printerON.
- Turn the scannerON.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your machine/model type
and serial number
(SN
). If you need help locating thesePlease call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID:
TE453