Checking the latest Lexmark printer firmware

Checking the printer firmware to latest version.

Overview

Firmware update is essential to enhance the printer’s performance and/or fix printer issues. However, this procedure should only be performed if Lexmark Technical Support
has recommended a firmware update.

Recommendations will be made by a technician if a printer function or printing anomaly is known to be corrected by updating the printer firmware.

How to check the latest firmware version

To check the latest printer firmware version, perform the following steps:

Go to Lexmark.com

Click on Customer Support
, then select Downloads & Drivers
.

Input you Device Model
, then click Find Drivers & Downloads
.

The first result
from the list will show the latest firmware version
.

How to identify the printer firmware version

To identify your current firmware code, try either of the following options:

Option 1:
Print the Menu Settings Page
(MSP
).

On the printer control panel, press Menu
or Settings
.

Press Reports
.

Press Menu Settings Page
to print.

Look for the Device Information
section on the print outs.

Look for Base
or Engine
.

Option 2:
If the printer is connected to the network, you may check its firmware code through the Embedded Web Server
(EWS
).

Open a browser (e.g., Internet Explorer

, Mozilla Firefox

, Google Chrome

, etc.) and enter the printer IP address
.

Click Reports
.

Click Device
or Device Information
.

Look for Base
or Engine
.

LEGACY ID: HO550