Installed options such as the

Booklet Finisher

of the

Advanced Finisher

is

not

detected or the

Booklet Finisher

is detected as a

Standard Finisher

on the

Lexmark C950

,

X950

,

X952

and

X954

Color Printers.

Steps	Actions
1	Power off the printer/MFP.
2	Try removing the entire finisher option and reinstalling the finisher properly onto the printer/MFP.
3	Power the printer/MFP back on and confirm that the Booklet Finisher is detected.
4	If the problem continues, please contact Lexmark Technical Support for additional assistance. However, the main printer/MFP can function without the finisher option installed. Power off the printer/MFP and move the finisher option away from the printer/MFP. Make sure to disconnect any cables and cords connecting the printer/MFP to the finisher option. You can then power on the printer and continue using it while seeking service options for the finisher option.

Please contact

Lexmark Technical Support

if you need additional assistance.

NOTE:

When calling for support, you will be asked for your

machine/model type

and

serial number

(

SN

). If you need help locating your printer's

model type

and

serial number

, how-to-locate-the-serial-number-machine-type-and-c.html#how-to-locate-the-serial-number-machine-type-and-configuration-id_HO3770. Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.

LEGACY ID:

SO7461