When scanning multiple pages through the

Auto-Document Feeder

(

ADF

) or

Flatbed

, it produces an output with a

large file size

(e.g., scanning ten pages will produce 8,000kb which is too large).

Lexmark recommends users to update the printer’s firmware to

latest version

. Click here to see the relevant section below.

Obtain the MFPs

current

device firmware level. You may use either

Options 1

or

2

for ways to determine printer firmware code levels.

Print the

Menu Settings Page

. Do this from the printer's operator panel:

Step	Action
1	Press the Menu button on the Control Panel .
2	Select Reports .
3	Print the Menu Settings Page . Note: The printer should read ‘ Printing Menu Settings Page ’ and the menu settings page(s) should print out.
4	Check the code level under the Device Information section on the menu settings pages.

Access the printer's

Embedded Web Server

(

EWS

). Before you begin, a functional network installation (

wired

or

wireless

–

not

a local USB installation) is required for access to the web server of any Lexmark network printer.

Step	Action
1	Determine the print server's IP address within the printer/MFP.
2	Launch your preferred web browser application (e.g., Firefox, Safari, Internet Explorer).
3	In the address field after the http://, enter the printer's IP address (e.g., http://192.168.1.5 or http://169.254.1.42).
4	Click on Reports .
5	To check for the code level, click on Device Information .

Step 2: Identify Fix Firmware for your MFP

Please contact

Lexmark Technical Support

to obtain the

LP.SP.P663

software code recommended to fix your problem.

IMPORTANT!

This firmware was specifically created to address

only

the issues specified in this article. If your printer is not listed and not experiencing the error,

DO NOT

update the firmware.

Certain functions or applications may require special firmware.

WARNING!

If you are unsure, make this information known to the

Lexmark Technical Support Agent

and

do not

attempt to update the MFP firmware.

Any MFP with any one of these following

downloadable language emulators

(

DLE

) may require special firmware versions:

• Bar Code • IPDS • PrintCryption • Forms • Prescribe • ImageQuick

After you have contacted Lexmark for the firmware, extract the

.fls

file to a known, easy-to-find directory.

NOTE:

Follow any of the update procedures.

RECOMMENDATION:

The printer's web page has an

Update Firmware

feature that is easy to use.

LEGACY ID:

TE547