Auto Update of Printer Peripherals Is Not Possible in a Novell iPrint Environment

What you will see

You cannot perform Auto Update
of printer peripherals or a add-on options via the printer driver.

Observed symptom:

A "Cannot find printer" communication error message is displayed.

Printing Environment
Details

Operating System	Affected Products	Printing Protocol or Port Monitor type	Client Operating System
Novell Enterprise Server 9 with eDirectory 8.8	All Laser Printers or MFPs	iPrint and not MS Standard TCP/IP or Lexmark Enhanced TCP/IP	Windows XP Pro SP2 with iPrint client 4.30

Explanation

It is not possible to do the automatic driver configuration with Lexmark drivers. Printer options will have to be configured manually.

You need a Standard IP port
or a
Lexmark Enhanced TCP/IP port
to enable full bi-directional communication.

Suggested Fix

No fix is available. However, please contact
Lexmark Technical Support to inquire about the possibility of requesting a special product that would enable this capability.

Still Need Help?

If you need additional assistance, please see Contact

information
.

NOTE:
When calling for support, you will be asked for your printer machine/model type
and serial number
(SN).

Please call from near the computer and printer in case the technician on the phone asks you to perform a task involving one of these devices.

LEGACY ID: SO5111