The quality of the received fax quality is blurry but you are unable to increase the fax resolution since the option is not available in the app settings.

Update your

Scan to

RightFax

app to version

1.3.6

or

higher

. Get the latest version of this app from Lexmark Virtual Solution Center (VSC). Should you need help in downloading or installing the app, please call

Lexmark Technical Support

.

Previous versions of the app do not have the option to set the resolution for Manual Faxes. Since it is hardcoded in the backend, this new version already has this option and can be found under ldquoescaped

Configure

rdquoescaped button.

If you require additional assistance, please close this window and locate

Get In Touch with Lexmark!

for contact information.

NOTE:

When calling for support, you will need your

printer model

/

machine type

and

serial number

(

SN

).

Please be near the products described in this article to expedite the support process and reduce callbacks.

LEGACY ID:

SO8215