When the texts in a document are marked using a

yellow

highlighter, the scanned output does not show the area highlighted in yellow.

NOTE:

Using other colored highlighters, the highlighted area is noticeable and appears correctly on the scanned document.

The printer is functioning as designed. A Lexmark

MX310

scanner has a monochromatic sensor with RGB illumination that allows color interpretation. However, this technology is unable to accurately reproduce the very bright or fluorescent color of some highlighters.

The scanner on the

MX51x

/

MX41x

/

MX31x

printer model has different technology from other printer models. The bright colors of some highlighters are reproducible on

MX61xe

,

MX71x

/

MX81x

(and

X658

) printer models.

NOTE

: An

x

denotes any number within a given printer model series.

If you require additional assistance, please close this window and locate

Get in Touch with Lexmark!

for contact information.

NOTE:

In order to expedite the support process, please be prepared to provide information regarding your issue; e.g.,

name

and

version of solution

,

problem description

, and

affected printer models

.

The support agent may request additional information.

LEGACY ID:

SO8188