Lexmark MX310, MX410, MX51x, MX61x ? The Auto Document Feeder (ADF) Cover May Not Close Completely on One Side
  1. guides
  2. en
  3. Knowledge base
  4. Scan and copy issues
  5. Paper feed issues
  6. Lexmark MX310, MX410, MX51x, MX61x ? The Auto Document Feeder (ADF) Cover May Not Close Completely on One Side

Lexmark MX310, MX410, MX51x, MX61x ? The Auto Document Feeder (ADF) Cover May Not Close Completely on One Side

Lexmark MX310, MX410, MX51x, MX61x ? The Auto Document Feeder (ADF) Cover May Not Close Completely on One Side
Overview
The
ADF
cover may not shut completely on one side if you press only on one side to close it.
Check the cover
Even if the
ADF
cover is not fully closed, the
LED
indicator will still light up, thus making it appear that the
ADF
is ready (see image below).
Click Image to Enlarge
The
LED
indicator will light up as if
Ready
even though the cover is not fully closed.
Scanning using the
ADF
while the cover is not fully closed will result in
ADF Cover Open Jam
or
Error Code 290.11
.
IMPORTANT!
Make sure the
ADF
cover is closed completely on
both
sides before making copies in the
ADF
. Recommended close: Push on both the left and the right-hand sides of the cover at the same time, or on its center.
Still need help?
Please contact Lexmark Technical Support if you need additional assistance.
NOTE:
When calling for support, you will be asked for your
machine/model type
and
serial number
(
SN
). If you need help locating these.
Please call from near the printer in case the technician on the phone asks you to perform a task involving the printer.
LEGACY ID:
FA919