241.29 Paper Jam Error Code

Defect Symptom

241.29 Paper Jam – Tray 1 is not fully inserted. Another possible cause is a missing/broken ACM assembly.

Customer Repair Action & Troubleshooting

Fully open and then close Tray 1.

Repair Sequence 1 (Copy into Siebel)

Replace Tray 1.

Parts repair 1

For MS/X310/410: 40X8303 – 250-sheet Paper Tray

For MS/X51x: 40X8305 – 250-sheet Paper Tray

For MS/X61x: 40X8086 – 550-sheet Paper Tray

Repair sequence 2 (Copy into Siebel)

Replace ACM Assembly.

Parts repair 2

For MS/X310/410: 41X0919 – ACM Assembly

For MS/X51x: 41X0959 – ACM Assembly

For MX/X61x: 41X0959 – ACM Assembly

LEGACY ID: SO7310